Our process

Please follow the following steps to send us your media:


sosdata microexpert data recovery in Montreal
Evaluation Request
(Print and fill-in)


sosdata microexpert data recovery in Montreal
Packaging and Shipping
procedure


► Fast Service

► Competitive Pricing

► Credit Cards Accepted

► Satisfaction Guarantee


TO CONTACT US:
514-739-7759
1-877-739-7759



sosdonnees microexpert récupération de données à Montréal
Shut down your computer or hard drive immediately (using the power button and not the regular shut-down function of your operating system). Do not switch it on again.
sosdonnees microexpert récupération de données à Montréal
Contact us for a first advice on how to proceed (preferably by phone but you can also send an Email). You will find our contact information in the "Contact" section of the Website.
sosdonnees microexpert récupération de données à Montréal
Print, fill-in and sign the "Evaluation Request" form (available above).
sosdonnees microexpert récupération de données à Montréal
Send us the defective media (i.e. hard drive, USB drive, Flash memory, CD/DVD, floppy... etc.). Please note that some software issues can only be solved with the whole computer, not just the drive. Please call us so that we can let you know what to send exactly.
  • Option 1: Bring it yourself at our facility.
  • Option 2: Ship it by courrier along with the "Evaluation Request". In this case, please follow carefully the "Packaging and Shipping procedure" (available above).
sosdonnees microexpert récupération de données à Montréal
We will then acknowledge reception of your disk/media and evaluation request.
sosdonnees microexpert récupération de données à Montréal
We will perform the diagnosis of the problem and we will contact you to let you know about feasibility, price and duration of the work. You can then decide whether you want to do the data recovery or not.
sosdonnees microexpert récupération de données à Montréal
Once the work is finished, we will contact you to send the data back. Please note that the data will be send only after we receive the full payment.